Refund policy

At TiSoleil, we take pride in the quality of our products. Please read this policy carefully before making a purchase.

All Sales Are Final

All purchases made through TiSoleil are final. We do not offer refunds, returns, for any reason, including but not limited to:

• Change of mind
• Incorrect size selected
• Color preference
• Ordering the wrong item
• Accidental purchases
• Delayed delivery caused by the shipping carrier

By completing your purchase, you acknowledge that you have read and agree to this No Refund Policy.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery at mattyfinn06@gmail.com

To process your request, please include:

• Your order number
• Clear photos of the item and packaging
• A brief description of the issue

If we determine that the item is damaged, defective, or that we sent the wrong product, we will, at our discretion:

• Send a replacement item, or
• give a refund if necessary 

Order Cancellations

Orders are processed quickly. Once an order has been placed, it cannot be canceled, modified, or refunded.

Shipping

TiSoleil is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances beyond our control.

Chargebacks

Customers agree to contact Tisoleil first to resolve any order issues before initiating a payment dispute or chargeback. Fraudulent or abusive chargebacks may be disputed with the payment processor using order records, tracking information, and this published policy.

Contact Us

If you have any questions about this policy, please contact us at:

Email: mattyfinn06@gmail.com

Website: tisoleil.net

Thank you for shopping with TiSoleil.